Business Analysis for Workforce System Professionals Certificate (WITSC 1)
Business Analysis for Workforce System Professionals Certificate (WITSC 1)
Curriculum
Log in to view this content. Log In
Description
Executives across the public and private sectors are adopting business analysis to drive positive IT impacts. Tech skills alone are insufficient for organizational change. Business analysis bridges the gap between business and technical communities and is a critical digital era competency. Individuals and teams with business analysis knowledge play a critical role in solution development, ensuring the alignment with business goals. Five of the top eight reasons why projects fail are tied directly to poor requirements. Those with business analysis skills build and manage requirements, acting as a liaison between business and technical teams.
Audience: This online certificate equips individuals in the public workforce-education ecosystem to operationalize change and recommend business-driven, customer-centered solutions.
Training aligns to business analysis industry standards and is contextualized using workforce-education ecosystem subject matter expertise, stakeholder-provided case studies and advice. The training assists learners in:
- Understanding the role and functions of business analysis in the workforce-education ecosystem and opportunities for leveraging people, policy, process, information, and technology to enhance how ecosystem partners serve its customers.
- Exploring and assessing a business need, creating a product scope, recommending approaches to solutioning, and writing a business case.
- Using data-driven and collaborative approaches to their work throughout the solution development life cycle.
- Practicing modern approaches for planning, eliciting, modeling, and managing requirements.
- Applying proven digital-era tools and techniques to offer continued support for data and technology implementation and improvement efforts within their organizations and with partners.
The certificate includes multiple lessons that can be taken individually or as a whole program of study. Learners can earn a certificate by completing all lessons in the program of study.